Store Policy

Customer Care

Thank you for visiting Dume Dume.

Made to Order

Our dresses, silk scarves and cushions are made to order which means your order will be cut, digitally printed and handmade just for you.

 

If you would like to customise an order or share some feedback, please feel free to send us an instant message or email designs@dumedume.co.uk.

Subscription box

When you subscribe to a Dume Dume Box a reoccurring payment of £45 will be taken via your chosen payment method, each month, on your chosen start date. You can cancel any time from your account or by sending us an email.

Each Dume Dume Box will contain a hand finished silk scarf plus a free accessory from our collection while stocks last. Once payment is taken we do not offer refunds.

Rentals

​Samples and select designs from our fashion collection are available to rent.

If you are interested in renting a piece or more, please email designs@dumedume.co.uk.

 

Rentals can be delivered by post or by appointment. UK only.

Privacy & Safety

When you place an order with us, sign up to our mailing list or subscribe to www.dumedume.com or any of our services, the information you provide such as your name, address and/or contact details will be stored by Dume Dume and added to our mailing list.

 

We will use this information to send you occasional updates on Dume Dume and your account, such as your order, rental or subscription, new products, promotions, offers and events. Nothing more.

Your data will not be shared with any other parties and you can unsubscribe anytime by following the prompt in the email or contacting up.

Trade Enquiries

Payment Methods

We would love to work with trade and welcome wholesale and design enquiries.

- Visa

- MasterCard

- American Express

- Credit and Debit Cards

- PayPal

- Bank transfer

 

If you wish to pay by another method please write to us to discuss your needs.

Worldwide shipping |  Free UK delivery over £150

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©2021 Dume Dume 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ  Company registration no. 11947755

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