Shipping & Returns

Shipping Policy

All orders are sent by Royal Mail and require a signature upon delivery. All products are shipped from England.

You will receive an email once your order has been dispatched along with the tracking number.

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For all made to order items production time will vary however, all items will be shipped within 10 - 15 days of the order at the latest. All other items will be shipped within 24 hours of receiving your order.

Return & Exchange Policy

Unless otherwise stated, all products are made to order and as standard, we do not accept returns, exchanges or issue refunds. For hygiene reasons, we also do not accept returns on earrings.

If your order is wrong our damaged, please write to designs@dumedume.co.uk as soon as you receive the order and we will work with you to resolve the issue.